Privacy Policy

Privacy Policy

1. Introduction

GetUrTechNow is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us. By using our website, you consent to the data practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, physical address
• Payment Information: Credit card details, billing address (processed securely through Netcash)
• Account Information: Username, password (encrypted), order history
• Communication Data: Support requests, product reviews, survey responses
• Technical Data: IP address, browser type, device information, cookies
• Usage Data: Pages visited, products viewed, search queries, time spent on site

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders, account, and support requests
• Send you promotional emails and marketing communications (with your consent)
• Improve our website, products, and services
• Prevent fraud and enhance security
• Comply with legal obligations and resolve disputes
• Analyze website usage and customer behavior to improve user experience

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Payment processors (Netcash), shipping companies, email service providers
• Business Partners: Manufacturers for warranty claims and product support
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure servers, and regular security audits. Payment information is processed through PCI-DSS compliant payment gateways. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Keep you signed into your account
• Analyze website traffic and user behavior
• Deliver targeted advertising (with your consent)

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

7. Your Rights and Choices

Under South Africa's Protection of Personal Information Act (POPIA), you have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to processing of your personal information for marketing purposes
• Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, contact us at privacy@geturtechnow.co.za or call +27 11 025 1494/5.

8. Marketing Communications

With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt out of marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us directly. Note that you will still receive transactional emails related to your orders.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for 7 years in accordance with South African tax and accounting requirements.

10. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: